{"id":5381,"date":"2020-07-15T18:32:50","date_gmt":"2020-07-15T21:32:50","guid":{"rendered":"https:\/\/www.new-universal-assistance.com\/uablog\/?p=5381"},"modified":"2024-10-15T13:06:01","modified_gmt":"2024-10-15T16:06:01","slug":"la-innovacion-tecnologica-es-una-necesidad-esencial-para-nuestro-negocio","status":"publish","type":"post","link":"https:\/\/www.universal-assistance.com\/uablog\/?p=5381","title":{"rendered":"La innovaci\u00f3n tecnol\u00f3gica es una necesidad esencial para nuestro negocio"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5382 alignleft\" src=\"https:\/\/www.new-universal-assistance.com\/uablog\/wp-content\/uploads\/2020\/07\/Raffaele-Loiacono.png\" alt=\"director de sistemas\" width=\"179\" height=\"347\" \/>Raffaele Loiacono, nuestro director regional de tecnolog\u00eda y sistemas (CIO), habl\u00f3 sobre la importancia de contar con una base tecnol\u00f3gica s\u00f3lida para una correcta y eficaz reactivaci\u00f3n del turismo. Desde Universal Assistance, continuamos apostando a la innovaci\u00f3n tecnol\u00f3gica para brindar a todos los pasajeros una experiencia 100% digital. \u201cAnte esta situaci\u00f3n extraordinaria creemos que es clave continuar innovando en tecnolog\u00eda para brindarle opciones de simple uso a nuestros pasajeros, clientes y empleados\u201d.<\/p>\n<p>La tecnolog\u00eda es un aliado vital para acompa\u00f1ar a nuestros pasajeros, contar con un respaldo tecnol\u00f3gico es importante para optimizar la productividad, el funcionamiento y la seguridad de nuestros servicios. \u201cDesde hace varios a\u00f1os estamos transitando un camino alineado con la estrategia de optimizar nuestras capacidades digitales brind\u00e1ndole a nuestros clientes, partners y canales, herramientas m\u00e1s eficaces para la gesti\u00f3n y comercializaci\u00f3n de los servicios en todos los segmentos.\u00a0 Esa estrategia tambi\u00e9n inclu\u00eda adecuaciones de nuestros procesos internos y sistemas tendientes a la automatizaci\u00f3n y digitalizaci\u00f3n, lo cual nos permiti\u00f3 dar servicio en forma ininterrumpida desde nuestras casas desde el primer d\u00eda de la cuarentena donde el 100% de las \u00e1reas de la compa\u00f1\u00eda pudieron operar en remoto y es el d\u00eda de hoy que continuamos haci\u00e9ndolo, brindando servicio a nuestros Clientes con el mismo nivel de respeto, contenci\u00f3n y profesionalismo de siempre\u201d.<\/p>\n<p>El mundo est\u00e1 cambiando y el uso tecnol\u00f3gico se ha convertido en un elemento fundamental\u00a0para cualquier pasajero \u201cnuestras soluciones m\u00f3viles y los servicios de teleasistencia est\u00e1n siendo claves para contar con una asistencia m\u00e9dica durante la pandemia y las seguiremos mejorando en la post pandemia\u201d asegura Loiacono. La empresa tiene un gran desaf\u00edo por delante sabiendo que los pr\u00f3ximos viajeros ser\u00e1n m\u00e1s exigentes a la hora de volver a viajar.<\/p>\n<p>Todas las innovaciones y nuevos desarrollos est\u00e1n pensados\u00a0para\u00a0brindar soluciones disruptivas implementando tecnolog\u00edas innovadoras a las diferentes necesidades de nuestros clientes (est\u00e9n donde est\u00e9n), \u201cnos centramos en ofrecer la \u00faltima tecnolog\u00eda para poder asistirlos desde cualquier dispositivo m\u00f3vil de forma r\u00e1pida y eficaz.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raffaele Loiacono, nuestro director regional de tecnolog\u00eda y sistemas (CIO), habl\u00f3 sobre la importancia de contar con una base tecnol\u00f3gica s\u00f3lida para una correcta y eficaz reactivaci\u00f3n del turismo. Desde Universal Assistance, continuamos apostando a la innovaci\u00f3n tecnol\u00f3gica para brindar a todos los pasajeros una experiencia 100% digital. \u201cAnte esta situaci\u00f3n extraordinaria creemos que es [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5427,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3416],"tags":[],"class_list":["post-5381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tecnologia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La innovaci\u00f3n tecnol\u00f3gica es una necesidad esencial para nuestro negocio - UA<\/title>\n<meta name=\"description\" content=\"La innovaci\u00f3n tecnol\u00f3gica es vital para acompa\u00f1ar a nuestros pasajeros, contar con un respaldo tecnol\u00f3gico es 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