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{"id":4725,"date":"2019-09-06T15:48:05","date_gmt":"2019-09-06T18:48:05","guid":{"rendered":"https:\/\/www.new-universal-assistance.com\/uablog\/?p=4725"},"modified":"2019-09-06T17:29:36","modified_gmt":"2019-09-06T20:29:36","slug":"universal-assistance-llega-a-mexico","status":"publish","type":"post","link":"https:\/\/www.universal-assistance.com\/uablog\/?p=4725","title":{"rendered":"Universal Assistance llega a M\u00e9xico"},"content":{"rendered":"<p><strong>Travel Ace Assistance empieza una nueva etapa en M\u00e9xico. <\/strong>La empresa de asistencia al viajero, con 40 a\u00f1os de trayectoria en Latinoam\u00e9rica, <strong>pasar\u00e1 a operar bajo la marca Universal Assistance en el mercado mexicano<\/strong>, la misma marca con la que opera en pa\u00edses como Argentina, Chile, Colombia y Uruguay.<\/p>\n<div id=\"attachment_4728\" style=\"width: 703px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4728\" class=\" wp-image-4728\" src=\"https:\/\/www.new-universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_2.jpg\" alt=\"\" width=\"693\" height=\"405\" \/><p id=\"caption-attachment-4728\" class=\"wp-caption-text\">La empresa de asistencia al viajero, con 40 a\u00f1os de trayectoria en Latinoam\u00e9rica, pasar\u00e1 a operar bajo la marca Universal Assistance en el mercado mexicano.<\/p><\/div>\n<p>La empresa, que fue adquirida en marzo del 2018 por el Zurich Insurance Group, refleja en este cambio de marca las propuestas de valor en las que est\u00e1 trabajando: <strong>servicio, tecnolog\u00eda e innovaci\u00f3n.<\/strong><\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"es\" dir=\"ltr\">Alfredo Fern\u00e1ndez Vega, CEO de Travel Assistance, convers\u00f3 con  <a href=\"https:\/\/twitter.com\/LuceroAlvarezO?ref_src=twsrc%5Etfw\">@LuceroAlvarezO<\/a> acerca de la importancia de contar con un seguro de viajes, y la llegada de la empresa a M\u00e9xico. En <a href=\"https:\/\/twitter.com\/hashtag\/AlSonarLaCampana?src=hash&amp;ref_src=twsrc%5Etfw\">#AlSonarLaCampana<\/a> con <a href=\"https:\/\/twitter.com\/LuceroAlvarezO?ref_src=twsrc%5Etfw\">@LuceroAlvarezO<\/a>. <a href=\"https:\/\/t.co\/pCYvQfHI7N\">pic.twitter.com\/pCYvQfHI7N<\/a><\/p>\n<p>&mdash; El Financiero TV (@ElFinancieroTv) <a href=\"https:\/\/twitter.com\/ElFinancieroTv\/status\/1169018035547623424?ref_src=twsrc%5Etfw\">September 3, 2019<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>En esta nueva etapa, Universal Assistance presta particular atenci\u00f3n al servicio. Servicio ante el cliente final y servicio ante sus aliados estrat\u00e9gicos. La empresa trabaja en optimizar sus tiempos de respuesta, en agilizar procesos, en digitalizar los puntos de contacto con sus clientes (<em>customer journey<\/em>) y en fortalecer su red de prestadores a nivel global. El objetivo ambicioso que tiene Universal Assistance es ser la empresa con el mejor servicio del mercado.<\/p>\n<h4><strong>Tecnolog\u00eda: un aliado vital<\/strong><\/h4>\n<p>La tecnolog\u00eda es un aliado vital para acompa\u00f1ar a sus clientes por todo el mundo. Digitalizar el servicio a trav\u00e9s de nuevas herramientas como Teleasistencias M\u00e9dicas es una forma de brindar soluciones \u00e1giles ante determinadas situaciones. Ahora cualquier usuario mexicano que est\u00e9 viajando por el mundo puede acceder a una consulta m\u00e9dica casi sin esperas a trav\u00e9s de su dispositivo m\u00f3vil. Y al igual que Teleasistencias, se vienen nuevas herramientas que pronto dar\u00e1n mucho de qu\u00e9 hablar.<\/p>\n<p>La empresa trabaja tambi\u00e9n en la innovaci\u00f3n de sus productos con cualidades que se adapten al mercado mexicano. La marca Universal Assistance llega junto a un nuevo cat\u00e1logo de productos que prestan mayor atenci\u00f3n a coberturas como la cancelaci\u00f3n, extrav\u00edo de equipaje y otros servicios online, muy importantes para el viajero mexicano. Y as\u00ed seguir\u00e1n agreg\u00e1ndose cualidades que se crear\u00e1n seg\u00fan las necesidades de cada nicho o que la empresa importar\u00e1 de otros mercados del mundo. La idea, adem\u00e1s, es introducir el concepto de percepci\u00f3n de valor para quienes contratan una cobertura de asistencia m\u00e9dica en viajes y no la utilizaron. El objetivo de la innovaci\u00f3n es brindar soluciones para necesidades que inclusive el usuario a\u00fan no percibi\u00f3.<\/p>\n<div id=\"attachment_4734\" style=\"width: 715px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4734\" class=\"wp-image-4734\" src=\"https:\/\/www.new-universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_3-1.jpg\" alt=\"\" width=\"705\" height=\"407\" \/><p id=\"caption-attachment-4734\" class=\"wp-caption-text\">Alfredo Fern\u00e1ndez, CEO de Cover More para Latam, siendo entrevistado en conferencia de prensa de Universal Assistance.<\/p><\/div>\n<p>Todos estos pilares se pueden lograr como consecuencia de la capacidad que tiene Universal Assistance con el respaldo global que recibe de Cover More Group y Zurich Insurance Group. Este respaldo, sin dudas, le permite oportunidades \u00fanicas, una mayor solidez financiera y permite expandir sus negocios a nivel regional y mundial. Gracias a ello la empresa se encuentra en un proceso de fuertes inversiones en la regi\u00f3n, inversiones que involucran infraestructura, tecnolog\u00eda, branding y nuevas alianzas operativas y comerciales.<\/p>\n<h4>\u00a1Ahora somos Universal Assistance!<\/h4>\n<p>El anuncio de la llegada de Universal Assistance se dio a conocer a trav\u00e9s de diversas entrevistas en radio, televisi\u00f3n y prensa escrita, adem\u00e1s de una conferencia de prensa en las instalaciones del hotel St Regis de Ciudad de M\u00e9xico. Los asistentes fueron m\u00e1s de 30 periodistas de destacados medios de la capital mexicana, entre los que se encontraban el Financiero Bloomberg, Alto Nivel, entre otros.<\/p>\n\n\t\t<style type=\"text\/css\">\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-4725 gallery-columns-2 gallery-size-thumbnail'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.universal-assistance.com\/uablog\/?attachment_id=4727'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_1-1-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_1-1-150x150.jpg 150w, https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_1-1-120x120.jpg 120w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.universal-assistance.com\/uablog\/?attachment_id=4730'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_4-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_4-150x150.jpg 150w, https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_4-120x120.jpg 120w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.universal-assistance.com\/uablog\/?attachment_id=4731'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_5-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_5-150x150.jpg 150w, https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_5-120x120.jpg 120w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.universal-assistance.com\/uablog\/?attachment_id=4732'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_6-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_6-150x150.jpg 150w, https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_6-120x120.jpg 120w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.universal-assistance.com\/uablog\/?attachment_id=4729'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_3-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_3-150x150.jpg 150w, https:\/\/www.universal-assistance.com\/uablog\/wp-content\/uploads\/2019\/09\/ua_mx_3-120x120.jpg 120w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/dt><\/dl>\n\t\t\t<br style='clear: both' \/>\n\t\t<\/div>\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Travel Ace Assistance empieza una nueva etapa en M\u00e9xico. La empresa de asistencia al viajero, con 40 a\u00f1os de trayectoria en Latinoam\u00e9rica, pasar\u00e1 a operar bajo la marca Universal Assistance en el mercado mexicano, la misma marca con la que opera en pa\u00edses como Argentina, Chile, Colombia y Uruguay. La empresa, que fue adquirida en [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4726,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[642,1526,589],"class_list":["post-4725","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novedades-institucionales","tag-asistencia-medica-en-viaje","tag-mexico","tag-universal-assistance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Universal Assistance llega a M\u00e9xico - UA<\/title>\n<meta name=\"description\" content=\"Travel Ace Assistance empieza una nueva etapa en M\u00e9xico. 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