LIVE CHAT 24/7
REIMBURSEMENT « GO BACK

Requesting reimbursement for your expenses is now
a lot simpler and faster .

We are aware that your time is precious. For that reason you can now process your reimbursement requests by submitting our online form 24 hours a day, 7 days a week, 365 days a year without any delays or waiting.

Requirements and documentation:
To qualify for a reimbursement benefit it is mandatory that the traveler has reported the mishap to our operational call center in a timely manner.

To initiate the reimbursement process, remember to include the following required documentation:

  • Proof of family relationship (if the assisted person is a minor).

You also need to include the following information:

REIMBURSEMENT FOR MEDICINE EXPENSES (See less)

REIMBURSEMENT FOR MEDICAL CARE EXPENSES (See less)

REIMBURSEMENT / COMPENSATION FOR EXPENSES INCURRED DUE TO LUGGAGE DELAY OR LOSS OF A PIECE OF LUGAGGE (See less)

REIMBURSEMENT FOR DELAYED FLIGHT EXPENSES(See less)

REIMBURSEMENT FOR TRIP CANCELLATION(See less)
 

The reimbursement process will be initiated once the Traveler concludes filling out all the data required online and attaches the related documentation (Only PDF or JPG extensions of up to 2Mb per attachment).Click on the “Confirm Form” button and you will receive an email with your Reimbursement Request Reference Number.

Go To Online Reimbursements