{"id":1784,"date":"2026-04-16T11:17:09","date_gmt":"2026-04-16T14:17:09","guid":{"rendered":"https:\/\/www.universal-assistance.com\/br\/?page_id=1784"},"modified":"2026-09-03T17:17:50","modified_gmt":"2026-09-03T20:17:50","slug":"nossa-empresa","status":"publish","type":"page","link":"https:\/\/www.universal-assistance.com\/br\/nossa-empresa","title":{"rendered":"Nossa Empresa"},"content":{"rendered":"<style>\r\n    :root {\r\n        --bg-desktop: url('https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/empresa.webp');\r\n        --bg-mobile: url('https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/empresa-mobile.webp');\r\n    }\r\n<\/style>\r\n<section class=\"block-portada-full \">\r\n    <div class=\"container block-portada-full__container p-relative\">\r\n        <div class=\"block-portada-full__row row\">\r\n            <div class=\"col-lg-5 col-md-4 d-flex-md d-none\"><\/div>\r\n            <div class=\"block-portada-full__content col-lg-7 col-md-8 col-12\">\r\n                <p>Na Universal Assistance<\/p>\n<h1>Cuidamos da sua viagem, <strong>cuidamos<br \/>\ndo seu mundo.<\/strong><\/h1>\n<p>Mais de 45 anos de excel\u00eancia em<strong> servi\u00e7os de assist\u00eancia em viagem<\/strong><\/p>\n            <\/div>\r\n            \r\n        <\/div>\r\n        <div class=\"block-portada-full__counters\">\r\n    <div class=\"block-portada-full__counter\">\r\n                                                                                <div class=\"block-portada-full__item\">\r\n                            <span class=\"block-portada-full__item-number\" \r\n                                  data-sign=\"+\" \r\n                                  data-value=\"500\" \r\n                                  data-end-sign=\"K\">\r\n                                500                            <\/span>\r\n                            \r\n                                                            <p >Casos atendidos anualmente.<\/p>                                                    <\/div>\r\n                                                                                                <div class=\"block-portada-full__item\">\r\n                            <span class=\"block-portada-full__item-number\" \r\n                                  data-sign=\"+\" \r\n                                  data-value=\"2\" \r\n                                  data-end-sign=\"M\">\r\n                                2                            <\/span>\r\n                            \r\n                                                            <p >Chamados atendidos anualmente.<\/p>                                                    <\/div>\r\n                                                                                                            <div class=\"block-portada-full__item\">\r\n                            <span class=\"block-portada-full__item-number\" \r\n                                  data-sign=\"+\" \r\n                                  data-value=\"20\" \r\n                                  data-end-sign=\"K\">\r\n                                20                            <\/span>\r\n                            \r\n                                                            <p >Prestadores formam nossa rede.<\/p>                                                    <\/div>\r\n                                                                                                <div class=\"block-portada-full__item\">\r\n                            <span class=\"block-portada-full__item-number\" \r\n                                  data-sign=\"+\" \r\n                                  data-value=\"500\" \r\n                                  data-end-sign=\"K\">\r\n                                500                            <\/span>\r\n                            \r\n                                                            <p >Viajantes utilizam nosso App.<\/p>                                                    <\/div>\r\n                                                            <\/div>\r\n<\/div>    <\/div>\r\n<\/section>\n\n\r\n<section class=\"block-texto-imagen \">\r\n    <div class=\"container\">\r\n    <div class=\"row --texto-imagen\"><div class=\"col-md-6 col-sm-7 col-12\">\r\n    <div class=\"block-texto-imagen__content\">\r\n        <h2 >Nossa hist\u00f3ria<\/h2>        <div class=\"block-texto-imagen__content--card\">\r\n            <p>Nascemos h\u00e1 mais de 45 anos oferecendo servi\u00e7os de assist\u00eancia integral ao viajante. Ao longo de nossa trajet\u00f3ria, desenvolvemos uma extensa rede global de atendimento dispon\u00edvel 24 horas por dia, 365 dias por ano. Nossa vis\u00e3o \u00e9 ser o melhor provedor de assist\u00eancia ao viajante do mundo, destacando-nos tanto pela qualidade de nossos servi\u00e7os quanto pela confian\u00e7a de nossos clientes.<\/p>\n<p>Fazemos parte do Cover-More Group, a divis\u00e3o especializada em assist\u00eancia e seguros de viagem do Zurich Insurance Group. Juntos, contamos com mais de 3.000 funcion\u00e1rios em 21 pa\u00edses. Desde 2018, fazemos parte do Grupo Zurich, seguradora global fundada em 1872, com mais de 53.000 funcion\u00e1rios e presen\u00e7a em mais de 210 pa\u00edses e territ\u00f3rios. Em dezembro de 2024, a Zurich Cover-More consolidou-se como nossa nova marca corporativa global ap\u00f3s a aquisi\u00e7\u00e3o da AIG Travel e da reconhecida marca Travel Guard, fundindo-se com o Cover-More Group para fortalecer nossa lideran\u00e7a no setor.<\/p>\n        <\/div>\r\n    <\/div>\r\n<\/div><div class=\"col-md-6 col-sm-5 col-12\">\r\n    <div class=\"block-texto-imagen__imagen\">\r\n        <picture class=''><source srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Group.webp' type='image\/webp'><img \r\n                class='' \r\n                src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Group.webp' \r\n                srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Group.webp'\r\n                width='807' \r\n                height='497' \r\n                alt='Group' \r\n                loading='lazy' \r\n                 \/><\/picture>    <\/div>\r\n<\/div><\/div>    <\/div>\r\n<\/section>\n\n\r\n<section class=\"block-texto-imagen \">\r\n    <div class=\"container\">\r\n    <div class=\"row --texto-imagen\"><div class=\"col-md-6 col-sm-7 col-12\">\r\n    <div class=\"block-texto-imagen__content\">\r\n        <h2 >Nosso alcance global<\/h2>        <div class=\"block-texto-imagen__content--card\">\r\n            <p>Hoje somos uma empresa global, oferecendo uma experi\u00eancia de atendimento multil\u00edngue consistente, bem como a capacidade de fornecer cobertura em mais de 50 pa\u00edses. Contamos com centrais de atendimento em todo o mundo, dispon\u00edveis 24 horas por dia, 365 dias por ano.<\/p>\n<p>Nossa ampla rede de servi\u00e7os e nossa s\u00f3lida infraestrutura nos permitiram nos tornar o parceiro preferencial de algumas das empresas mais reconhecidas mundialmente, oferecendo prote\u00e7\u00e3o de primeira linha em cada etapa da viagem de nossos clientes. Nossas solu\u00e7\u00f5es incluem ofertas integradas, programas gratuitos e plataformas inovadoras pensadas para nossos parceiros, garantindo sempre tranquilidade, seguran\u00e7a e acompanhamento aos nossos clientes em qualquer momento e lugar.<\/p>\n        <\/div>\r\n    <\/div>\r\n<\/div><div class=\"col-md-6 col-sm-5 col-12\">\r\n    <div class=\"block-texto-imagen__imagen\">\r\n        <picture class=''><source srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Frame-1597880578.webp' type='image\/webp'><img \r\n                class='' \r\n                src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Frame-1597880578.webp' \r\n                srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Frame-1597880578.webp'\r\n                width='806' \r\n                height='509' \r\n                alt='Frame-1597880578' \r\n                loading='lazy' \r\n                 \/><\/picture>    <\/div>\r\n<\/div><\/div>    <\/div>\r\n<\/section>\n\n\r\n<section class=\"block-universal-assistance is-style-sky-blue \">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n                            <div class=\"col-12 block-universal-assistance__title\">\r\n                    <h2 >O que fazemos \u00e9 nossa fortaleza<\/h2>                <\/div>\r\n                                        <div class=\"col-12 block-universal-assistance__text\">\r\n                    <p>Todo viajante quer <strong>se sentir protegido<\/strong> longe de casa: saber que, em caso de qualquer imprevisto, sempre ter\u00e1 a quem chamar; algu\u00e9m que lhe ofere\u00e7a a assist\u00eancia necess\u00e1ria, seja assist\u00eancia m\u00e9dica, assist\u00eancia em caso de perda de bagagem ou atraso de voo, estaremos l\u00e1 para ajudar.<\/p>\n                <\/div>\r\n                                                    <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"140\" data-end-sign=\"k\">140<\/span>\r\n            <p >Casos atendidos anualmente.<\/p>          <\/div>\r\n        <\/div>\r\n                                    <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"250\" data-end-sign=\"k\">250<\/span>\r\n            <p >Chamados atendidos anualmente.<\/p>          <\/div>\r\n        <\/div>\r\n                                    <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"10\" data-end-sign=\"M\">10<\/span>\r\n            <p >Pessoas cobertas anualmente.<\/p>          <\/div>\r\n        <\/div>\r\n                                      <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"20\" data-end-sign=\"K\">20<\/span>\r\n            <p >Prestadores formam nossa rede.<\/p>          <\/div>\r\n        <\/div>\r\n                                    <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"300\" data-end-sign=\"K\">300<\/span>\r\n            <p >Viajantes utilizam nosso app.<\/p>          <\/div>\r\n        <\/div>\r\n                                    <div class=\"col-sm-2 col-xs-4 col-6 --one-column block-universal-assistance__item\">\r\n          <div class=\"block-universal-assistance__item-content\">\r\n            <span class=\"block-universal-assistance__item-number\" data-sign=\"+\" data-value=\"500\" data-end-sign=\"\">500<\/span>\r\n            <p >Pessoas formam nossa equipe.<\/p>          <\/div>\r\n        <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n\r\n<section class=\"block-asistencias \">\r\n    <div class=\"container\">\r\n                        <div class=\"block-asistencias__titulo\">\r\n                  <h1 class='block-asistencias__titulo-main --h2'>Nossos servi\u00e7os<\/h1>                                <\/div>\r\n                    <div class=\"row block-asistencias__row\">\r\n                                                  \r\n                                    <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/03\/Capa_1.svg' width='300' height='297' alt='Capa_1' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text short-text\">\r\n                                                        <p>Telemedicina.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/03\/Capa_1-1.svg' width='300' height='297' alt='Capa_1-1' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text short-text\">\r\n                                                        <p>Assist\u00eancia<br \/>\nm\u00e9dica.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src=\"https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/legal.png.svg\" width='300' height='292' alt='legal.png' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text short-text\">\r\n                                                        <p>Assist\u00eancia<br \/>\nlegal.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                            <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Cancelacion.svg' width='300' height='292' alt='Cancelacion' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text medium-text\">\r\n                                                        <p>Assist\u00eancia<br \/>\npor cancelamento.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/03\/Capa_1-3.svg' width='300' height='297' alt='Capa_1-3' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text medium-text\">\r\n                                                        <p>Assesoria e compensa\u00e7\u00e3o por atraso e\/ou perda de bagagem.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                <div class=\"col-lg-2 col-sm-4 col-12 block-asistencias__row-col --col-6\">\r\n                <div class=\"block-asistencias__item\">\r\n                    <div class=\"block-asistencias__item-body\">\r\n                                                <div class=\"block-asistencias__item-header\">\r\n                            <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Asistencia-Odontologica.svg' width='300' height='300' alt='Asistencia-Odontologica' loading='lazy'  \/>                        <\/div>\r\n                                                <div class=\"block-asistencias__item-text short-text\">\r\n                                                        <p>Assist\u00eancia<br \/>\nodontol\u00f3gica.<\/p>\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                                      <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n\r\n<section class=\"block-innovar \">\r\n    <div class=\"container\">\r\n                    <div class=\"block-innovar__titulo\">\r\n                <h2 >Inovamos em sua tranquilidade<\/h2>                <p>Somos uma empresa com uma filosofia de transforma\u00e7\u00e3o orientada para o cliente.<\/p>\n\r\n            <\/div>\r\n                <div class=\"row block-innovar__row\">\r\n                                                                                                                                    <div class=\"col-lg-4 col-sm-6 col-12 block-innovar__row-col\">\r\n                                         \r\n                                        <div class=\"block-innovar__item\"> \r\n                                            <div class=\"block-innovar__item-body\">\r\n                                                <div class=\"block-innovar__item-header\">\r\n                                                    <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Embarazada.svg' width='88' height='90' alt='Embarazada' loading='lazy'  \/>                                                <\/div>\r\n                                                <div class=\"block-innovar__item-text long-text\">\r\n                                                    <p>Garantimos que nossas coberturas incluem assist\u00eancia m\u00e9dica para casos de Covid-19, tanto em viagens nacionais quanto internacionais.<\/p>\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                                                                                                                                                    <div class=\"col-lg-4 col-sm-6 col-12 block-innovar__row-col\">\r\n                                         \r\n                   \r\n                                        <div class=\"block-innovar__item\"> \r\n                                            <div class=\"block-innovar__item-body\">\r\n                                                <div class=\"block-innovar__item-header\">\r\n                                                    <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/03\/Tele-Asistencia-Medica.svg' width='88' height='88' alt='Tele-Asistencia-Medica' loading='lazy'  \/>                                                <\/div>\r\n                                                <div class=\"block-innovar__item-text long-text\">\r\n                                                    <p>Contamos com telemedicina, app de assist\u00eancia, assistente virtual, reembolsos online e muitas outras ferramentas para facilitar a viagem.<\/p>\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                                                                                                                                                    <div class=\"col-lg-4 col-sm-6 col-12 block-innovar__row-col\">\r\n                                         \r\n                   \r\n                                        <div class=\"block-innovar__item\"> \r\n                                            <div class=\"block-innovar__item-body\">\r\n                                                <div class=\"block-innovar__item-header\">\r\n                                                    <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Embarazada.svg' width='88' height='90' alt='Embarazada' loading='lazy'  \/>                                                <\/div>\r\n                                                <div class=\"block-innovar__item-text medium-text\">\r\n                                                    <p>Produtos adaptados \u00e0s<br \/>\nnecessidades dos nossos viajantes.<\/p>\n                                                <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                                                                                        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section class=\"block-texto-imagen is-style-no-card\">\r\n    <div class=\"container\">\r\n    <div class=\"row --texto-imagen\"><div class=\"col-md-6 col-sm-7 col-12\">\r\n    <div class=\"block-texto-imagen__content\">\r\n        <h2 >Acompanhamos voc\u00ea em cada etapa da sua viagem<\/h2>        <div class=\"block-texto-imagen__content--card\">\r\n            <p>Conhecemos as necessidades dos nossos usu\u00e1rios durante o processo de compra, durante suas viagens e ap\u00f3s elas, e compreendemos a import\u00e2ncia de estar presente em cada um desses momentos com inova\u00e7\u00e3o, simplicidade, efici\u00eancia e tecnologia.<\/p>\n        <\/div>\r\n    <\/div>\r\n<\/div><div class=\"col-md-6 col-sm-5 col-12\">\r\n    <div class=\"block-texto-imagen__imagen\">\r\n        <picture class=''><source srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/etapas_viagem_ptbr.webp' type='image\/webp'><img \r\n                class='' \r\n                src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/etapas_viagem_ptbr.webp' \r\n                srcset='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/etapas_viagem_ptbr.webp'\r\n                width='854' \r\n                height='771' \r\n                alt='etapas_viagem_ptbr' \r\n                loading='lazy' \r\n                 \/><\/picture>    <\/div>\r\n<\/div><\/div>    <\/div>\r\n<\/section>\n\n\r\n<section class=\"block-banner-asistente \">\r\n    <div class=\"container\">\r\n        <div class=\"block-banner-asistente__content\">\r\n                            <div class=\"block-banner-asistente__content--icon\">\r\n    <img class='' src='https:\/\/www.universal-assistance.com\/br\/wp-content\/uploads\/sites\/4\/2026\/04\/Group-249.svg' width='46' height='45' alt='Group-249' loading='lazy'  \/><\/div>\r\n<div class=\"block-banner-asistente__content--text\">\r\n    <p><strong>Ainda tem d\u00favidas?<\/strong> Convidamos voc\u00ea a conversar com a <a href=\"#\">Uni, nossa assistente virtual,<\/a> para esclarec\u00ea-las!<\/p>\n<\/div>                        <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1784","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - 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