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{"id":4712,"date":"2022-03-22T11:26:44","date_gmt":"2022-03-22T14:26:44","guid":{"rendered":"https:\/\/www.new-universal-assistance.com\/br-blog\/?p=4712"},"modified":"2022-03-22T11:26:44","modified_gmt":"2022-03-22T14:26:44","slug":"conquistamos-o-selo-de-maxima-excelencia-no-reclame-aqui","status":"publish","type":"post","link":"https:\/\/www.universal-assistance.com\/br-blog\/conquistamos-o-selo-de-maxima-excelencia-no-reclame-aqui\/","title":{"rendered":"Conquistamos o selo de m\u00e1xima excel\u00eancia no Reclame Aqui!"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4713\" src=\"https:\/\/www.new-universal-assistance.com\/br-blog\/wp-content\/uploads\/2022\/03\/MicrosoftTeams-image-13.jpg\" alt=\"\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.universal-assistance.com\/br-blog\/wp-content\/uploads\/2022\/03\/MicrosoftTeams-image-13.jpg 1000w, https:\/\/www.universal-assistance.com\/br-blog\/wp-content\/uploads\/2022\/03\/MicrosoftTeams-image-13-300x200.jpg 300w, https:\/\/www.universal-assistance.com\/br-blog\/wp-content\/uploads\/2022\/03\/MicrosoftTeams-image-13-768x512.jpg 768w, https:\/\/www.universal-assistance.com\/br-blog\/wp-content\/uploads\/2022\/03\/MicrosoftTeams-image-13-780x520.jpg 780w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>A conquista \u00e9 do selo de m\u00e1xima excel\u00eancia no atendimento da plataforma.<\/p>\n<p>O Selo RA 1000, foi criado com o objetivo de destacar as empresas que possuem excelentes \u00edndices de atendimento no Reclame Aqui. A Universal Assistance resolveu 90,7% dos problemas dos seus clientes e recebeu nota de avalia\u00e7\u00e3o de 8.8.<\/p>\n<p>Empresas que possuem este selo, demonstram a seus consumidores o compromisso que possuem com o p\u00f3s-venda, elevando o grau de confian\u00e7a em sua marca, produtos e servi\u00e7os. Para que uma empresa seja qualificada com o selo RA1000, \u00e9 necess\u00e1rio atender aos cinco crit\u00e9rios listados abaixo:<\/p>\n<p>\u2022 Possuir um n\u00famero de avalia\u00e7\u00f5es igual ou superior a 50;<\/p>\n<p>\u2022 Possuir \u00edndice de resposta igual ou superior a 90%;<\/p>\n<p>\u2022 Possuir \u00edndice de solu\u00e7\u00e3o igual ou superior a 90%;<\/p>\n<p>\u2022 Possuir m\u00e9dia das avalia\u00e7\u00f5es (dadas pelo consumidor) igual ou superior a 7;<\/p>\n<p>\u2022 Possuir \u00cdndice de novos neg\u00f3cios (voltaria a fazer neg\u00f3cios?) igual ou superior a 70%<\/p>\n<p>\u201c\u00c9 um grande orgulho para n\u00f3s ter conquistado excel\u00eancia em nosso atendimento. Somos a empresa de seguro viagem mais bem avaliada no Reclame Aqui, e sabemos que isso \u00e9 apenas reflexo de um trabalho focado em fazer a experi\u00eancia dos nossos clientes ser a melhor poss\u00edvel\u201d afirma Federico Siri, presidente da Universal Assistance Brasil.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A conquista \u00e9 do selo de m\u00e1xima excel\u00eancia no atendimento da plataforma. O Selo RA 1000, foi criado com o objetivo de destacar as empresas que possuem excelentes \u00edndices de atendimento no Reclame Aqui. A Universal Assistance resolveu 90,7% dos problemas dos seus clientes e recebeu nota de avalia\u00e7\u00e3o de 8.8. 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