About us

We born more than 35 years ago offering comprehensive assistance services for travelers.
Our organization has Operational Call Centers around the world 24/365.
We operate in over 150 countries and count with
a team of highly qualified professionals.

  • Comprehensive protection 24/365
  • Worldwide Coverage
  • Highly qualified Team of professionals


We were born over 35 years ago offering comprehensive assistance services for travelers. We have our own operational call centers around the world to offer a strong network of services our clients can rely on to solve any mishap during their travel.



We operate in 150 countries with a team of highly qualified professionals that have been trained to provide a reliable and effective assistance. Our assistance services are certified to ISO 9001 quality standards.  



We are part of an International Group  specializing in the provision of assistance services through different brands among which is Travel Ace Assistance.



  • 10.000.000 lives covered per year by our travel assistance service.

  • Over 500.000 annual medical assistance services rendered throughout the 5 continents.

  • Over 1.500.000 calls processed promptly and efficiently.

  • A world-wide network of providers composed of over 80.000 top-level professionals and institutions.

  • Operational in over 15.000 Latin American travel agencies and tourism companies.

  • Over 300 corporate clients.

  • Commercial offices throughout Latin America. International endorsement.

  • Over 1.000.000 vehicles assisted by our vehicle assistance service.

  • Over 100.000 homes protected by our home assistance service.

  • Company Social Commitment Programs.

ISO 9001  Certification

ORACLE technology services

Official Assistance: