Universal Assistance

First Name (required)

Last Name (required)

Email (required)

Area Code (required)

Phone Number (required)

Document type (required)

Document number (required)

Country (required)

Voucher number

(required)

*Request for personal information update or adjustments to the contracted coverage.

*Request to change the start or end date of the contracted coverage.

*Query related to receiving the coverage voucher after purchase.

*Request to cancel coverage before the start of the trip.

(required)

Message (required)

First Name (required)

Last Name (required)

Email (required)

Area Code (required)

Phone Number (required)

Document type (required)

Document number (required)

Voucher number

(required)

*Go to the "My Coverage" section of our website, there you can see more information about your Coverage

*Go to the "My Coverage" section of our website, there you can see more information about your Coverage, download it or send it to yourself by email

*Go to the "VipDelay" section of our website. There you will find more information about this benefit

*Query related to charges, payment methods, due dates or any billing issue.

*Difficulties or queries about the use and functionality of our mobile application.

*Any query or requirement not listed within the categories.

Message (required)

First Name (required)

Last Name (required)

Email (required)

Document type (required)

Document number (required)

Area Code (required)

Phone Number (required)

(required)

*Issues accessing the application, password reset or user problems.

*Request for travel assistance according to your coverage conditions.

*Difficulties viewing or downloading the coverage voucher.

*Any query or requirement not listed within the categories.

*Request to delete the user from the app.

Voucher number

Detalle (required)

First Name (required)

Last Name (required)

Email (required)

Document type (required)

Document number (required)

Area Code (required)

Phone Number (required)

Reason for claim (required)

* Claim generated due to dissatisfaction with the clauses of our services.

* Dissatisfaction regarding the coordination of the assistance service.

* Communication difficulties when requesting service.

* Payment documentation from medical center and/or collection agencies that demand payment of pending costs.

* Complaints regarding the Reimbursements area.

* Dissatisfaction arising from the service acquisition process.

* Claims not covered in the previous items.

Nro. de voucher

Detalle(required)

First Name (required)

Last Name (required)

Email (required)

Document type (required)

Document number (required)

Area Code (required)

Phone Number (required)

Reason for claim (required)

*Cancellation of purchase within the legal repentance period.

Voucher number

Detalle (required)

First Name (required)

Last Name (required)

Email (required)

Document type (required)

Document number (required)

Area Code (required)

Phone Number (required)

Reason for claim (required)

* Request for cancellation of active coverage according to terms and conditions.

Voucher number

Detalle (required)

(required)

Area Code (required)

Phone Number (required)

(required)

First Name(required)

Last Name(required)

(required)

First Name(required)

Last Name(required)

(required)

Mes a Liquidar (required)

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